PRIVACY POLICY

Effective Date: 12/06/2025
4DWN Project Inc. – Dallas, Texas

This Privacy Policy explains how 4DWN Project inc. (“we,” “us,” “our”) collects, uses, stores, shares, and protects personal information of visitors, members, participants, and users of our website, mobile services, SMS messaging, and in-person facilities (“Services”).
By accessing our Services, you consent to the data practices described in this Policy.

1. INFORMATION WE COLLECT

We collect the following types of information:

1.1 Personal Information

Provided voluntarily when you sign waivers, purchase memberships, create accounts, or register for events:

  • Name

  • Email address

  • Phone number (including SMS opt-in preferences)

  • Date of birth

  • Mailing address

  • Emergency contact information

  • Payment details (processed securely via third-party providers)

1.2 Minor/Youth Information

For participants under 18:

  • Parent/guardian contact information

  • Minor’s name, birthdate, and waiver signature
    We require parental consent before collecting or processing any minor information, in compliance with COPPA-aligned standards (even though the facility is not a website directed at children).

1.3 Facility & Activity Information

  • Signed waivers

  • Attendance logs

  • Class or session registrations

  • Incident or injury reports

1.4 Digital Interaction Data

Collected automatically through website or app activity:

  • IP address

  • Device type

  • Browser type

  • Cookie data

  • Site usage analytics

1.5 SMS/Text Messaging Data

If you opt in to receive text messages:

  • Mobile number

  • Message logs (time, date, type of message)
    We follow TCPA and CTIA guidelines for SMS compliance.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

2.1 Operate the Skate Park

  • Verify identity and waiver compliance

  • Manage memberships, registrations, and payments

  • Facilitate check-ins and access control

  • Provide safety, emergency response, and incident follow-up

2.2 Communicate With You

  • Send schedule updates, closures, and booking confirmations

  • Provide customer support

  • Send optional promotions or announcements (with proper opt-in)

2.3 SMS Messaging (TCPA/CTIA Compliant)

If you consent to SMS:

  • Message frequency varies

  • Standard message/data rates apply

  • Reply STOP to unsubscribe; HELP for support
    SMS is used for:

  • Reminders and facility notifications

  • Safety alerts or weather-related closures

  • Event updates

  • Marketing (only with explicit opt-in)

We will never share or sell your mobile number for third-party marketing.

2.4 Improve Our Services

  • Analyze trends and usage patterns

  • Enhance safety protocols

  • Improve website, classes, and member experiences

3. HOW WE SHARE INFORMATION

We follow strict industry standards and share information only when necessary and appropriate.

3.1 Service Providers (Industry Standard Sharing)

We may share information with trusted third-party companies that help us operate, including:

  • Payment processors (e.g., Stripe, Square)

  • Waiver management systems (e.g., SmartWaiver, WaiverFile)

  • Member management software (e.g., MindBody, WellnessLiving)

  • SMS messaging providers

  • Website analytics services

These providers are only permitted to use information on our behalf—never for their own purposes.

3.2 Legal & Safety Requirements

We may disclose information if required by:

  • Law enforcement

  • Court orders or subpoenas

  • Emergency services in case of injury or safety risks

3.3 Business Transfers

If ownership of the skate park changes, personal information may be transferred as part of the business assets.
You will be notified of any material changes.

3.4 Never Sold for Marketing

We do not sell, rent, or trade your personal information to third parties for advertising or marketing purposes.

4. DATA SECURITY

We implement reasonable and appropriate safeguards aligned with industry standards:

  • Encrypted payment processing

  • SSL secure website connections

  • Secure storage of waivers and personal files

  • Access controls for staff

  • Routine security monitoring

No system is 100% secure, but we take data protection seriously.

5. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide services

  • Meet safety, legal, or insurance requirements

  • Maintain legitimate business records

Waivers and injury reports may be stored for extended periods for liability protection.

6. YOUR CHOICES & RIGHTS

6.1 Account and Communication Preferences

You may:

  • Update your account information

  • Opt out of promotional emails

  • Opt out of SMS marketing at any time by texting STOP

  • Request deletion of your information (except data required by law or safety records)

6.2 Access Requests

You may request:

  • A copy of your personal information

  • Corrections to inaccurate data

Submit requests to: [Email Address]

7. CHILDREN’S PRIVACY

We do not knowingly collect data from children online without parental consent.
In-facility youth participation requires a signed waiver from a parent or guardian.

8. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies to:

  • Improve user experience

  • Track aggregated usage analytics

  • Support login and checkout functionality

Users may disable cookies in browser settings.

9. LINKS TO THIRD-PARTY WEBSITES

Our website may link to other sites.
We are not responsible for their privacy practices or content.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted with a revised Effective Date.
Continued use of our Services indicates acceptance of the updated Policy.